It can be considered as a state of harmonious understanding with another individual or group. Building rapport is the process of developing that connection with someone else.
Sometimes rapport happens naturally. We have all had experiences where we вЂhit it off’ or вЂget on well’ with somebody else without having to try. This is often how friendships start. However, rapport can also be built and developed consciously by finding common ground, and being empathic.
Building rapport is the process of establishing that connection. It is usually based on shared experiences or views, including a shared sense of humour. Building rapport tends to be most important at the start of an acquaintanceship or working relationship. The rapport created, however, can last for many years.
Why Does Rapport Matter?
Employers are more likely to employ somebody who they believe will get on well with their current staff. Personal relationships are easier to make and develop when there is a closer connection and understanding between the parties involved вЂ“ i.e. there is greater rapport.
When we first meet someone new, we start to try to build rapport. Like it or not, this is why small talk exists: it is a way to try to find things in common with other people and build that shared bond. This bond is important because we all have a tendency to want to be with ‘people like us’.czytaj więcej